The only personalised property management specialist in Melbourne's west!
Old fashion country values with the most modern techniques.
Experience a new level of service. By trusting your property with a specialist property manager – you know that as a landlord, your needs come first. Forget about the traditional method of real estate where the sales agents bank your property until they get to sell it.
Here you will experience the attention to detail your hard-earned investment property deserves.
Everyone will tell you that they offer great service, but do they guarantee it?
– Feedback after every open (no waiting).
– We will return your call or email within 1 business day or less.
– Issue with the rent? We’ll communicate with you before it’s due (nothing worse than checking your bank account / chasing your agent because the rent’s not in!)
After 3 months with us, if you’re not satisfied, then we will refund the management fee.
The director is a fully licensed 16 year veteran of property management – from apartments to 40 acre farms – there is nothing that surprises us! So much so that we actually specialise in fixing up disasters for hapless owners who have found themselves in a pickle. Don’t risk your property with just anyone.
If you’re a long time landlord – you might not actually be surprised that it can be hard to reach your property manager – or worse, they never call you back! Not a problem with personalised property management – we personalise the service to you. Phone, email, post are standard – but it doesn’t stop there, whatsap, wechat, facebook – we use what suits you!
It might not come as a surprise to some people- but real estate agents often rank poorly when it comes surveys about the most trusted professions. (Last one I read had us placed at 2nd bottom above Advertising People and Car Salesmen). Here at Personalised Property Management we hope to change that. We will tell you the truth of the market. There is no point sugar coating a rental appraisal or providing false information about a prospective tenant – you don’t need the stress of having to deal with that (and neither do we as it always comes out in the end – won’t it be refreshing to start on the right foot!)
Using the most up to date property management software, our owners and tenants get to access their information 24/7. All photo’s, invoices, documents, statements – at your fingertips whenever you need.