The only personalised property management specialist in Melbourne's west!

Old fashioned country values with the most modern techniques.

Experience a new level of service.  By trusting your property with a specialist Melbourne west property manager – you know that as a landlord, your needs come first. Forget about the traditional method of real estate where the sales agents bank your property until they get to sell it.
Here you will experience the attention to detail your hard-earned investment property deserves.

Service Guarantee

Everyone will tell you that they offer great service – we guarantee it!

  • Feedback after every open (no waiting).
  • We will return your call or email within 1 business day or less.
  • Issue with the rent? We’ll communicate with you before it’s due (nothing worse than checking your bank account / chasing your agent because the rent’s not in!)

After 3 months with us, if you’re not satisfied, then we will refund the management fee. Simple.

Experience

The director is a fully licensed 16 year veteran of property management in Melbourne– from apartments to 40 acre farms – there is nothing that surprises us!

So much so that we actually specialise in fixing up disasters for hapless owners who have found themselves in a pickle. Don’t risk your property with just anyone.

Give Personalised Property Management a call today to experience the difference.

24/7 Access

Using the most up to date property management software, our owners and tenants get to access their information 24/7.

All photos, invoices, documents, statements – at your fingertips whenever you need.

Honesty

It might not come as a surprise to some people- but real estate agents often rank poorly when it comes to surveys about the most trusted professions (last one I read had us placed at 2nd bottom above Advertising People and Car Salesmen). Here at Personalised Property Management we hope to change that. We will tell you the truth of the market. There is no point sugar coating a rental appraisal or providing false information about a prospective tenant – you don’t need the stress of having to deal with that (and neither do we as it always comes out in the end – won’t it be refreshing to start on the right foot!)

Contact

If you’re a long time landlord – you might not actually be surprised that it can be hard to reach your property manager – or worse, they never call you back!
Not a problem with personalised property management – we personalise the service to you.
Phone, email, post are standard – but it doesn’t stop there, whatsap, wechat, facebook – we use what suits you!

Testimonials straight from Personalised Property Management clients (and tenants!)

Mersiha H
Mersiha H
@username
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I have had the pleasure of having Michelle as my property manager for a few years now. She is professional, prompt, efficient and most importantly lovely. Always happy to help and goes above and beyond for her clients. I honestly can't thank her enough. She has made being a landlord so simple and stress free
Joanna Winzer
Joanna Winzer
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Michelle is always just an email or phone call away and goes above and beyond to help with any issues in a super friendly and efficient manner.
Tina Stowe
Tina Stowe
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Michelle is amazing property manager. Who represents my family & I. In the home we currently rent. I've never had any property manager who Makes sure maintenance is provided Straight away & also follows up Making sure the job is done properly. There is no question Michelle cannot Answer.. Michelle also has a special touch on helping you in many situations. Thank you Michelle keep the Fantastic service you Provide 😁
Shannon Elliott
Shannon Elliott
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Michelle is very kind, caring and is very quick to respond to you! The best property manager I have ever had. Highly recommen
Claire Tomlinson
Claire Tomlinson
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Repeat customer here (I've used Michelle's services twice!). Michelle makes being a landlord completely stress free, is very responsive at all times of the day - and even helps me out with questions now I've sold my property!
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Based in Bacchus Marsh – servicing the West of Melbourne.