Online Privacy Policy

Personalised Property Management has prepared this Privacy Disclosure Statement so that you may better understand how Personalised Property Management uses and protects your personal information. Please take the time to review this page and feel free to contact us with any questions or concerns.

Collection of Information

When you register on one of our websites, or request to download content, we may ask you to provide personal information, which may include your name and e-mail address, domain name, URL, postal address, and telephone number. We may use this information to contact you.

System Configuration Information

Personalised Property Management may record your IP address or your browser type for security purposes. We do not collect any information about your computer hardware and software when you visit our web site.

Website Usage Information

Personalised Property Management and its third party service providers may track non-personally identifiable information about how you use and interact with our websites. We may keep track of the pages you visit within our Web. You can set your browser to notify you when a cookie is sent or to refuse or delete cookies altogether, but certain features of our Web site might not work, such as remembering you during your next visit or submitting a message via contact forms.

How we use your Personal Information

Personalised Property Management collects, integrates, and uses your personal information only with your express permission. We will NOT disclose your personally identifiable information to any third party. In addition, we will not share, trade, rent, or otherwise disclose your personal information to third parties for promotional purposes.

E-Mail Messaging

Personalised Property Management may periodically send our registered users e-mail messages about our services and/or products. You may unsubscribe from our mailing list at any time.

Disclosure of Information

Personalised Property Management keeps your personally identifiable information confidential. We do not disclose it to third parties or others that do not have a need to know such information except under certain circumstances, such as:

  • To protect and defend the rights or property of Personalised Property Management, including its Web sites.
  • Responding to law enforcement requests, court orders or other legal processes or if we believe that such disclosure is necessary to investigate, prevent or respond to illegal activities, fraud, physical or security threats to you or others, or as otherwise required by any applicable law or regulation.


Assessing your application: The personal information received by Personalised Property Management may be used for the purposes of identifying you and assessing your application.

Other use(s) and disclosure(s): Personalised Property Management may also use or disclose your personal information to:

(a) assess your application information (e.g. contacting the landlord, your referees, etc.);
(b) assess your tenancy history (e.g. contacting bond authorities, financial institutions, tenancy databases, etc.);
(c) schedule your inspections (e.g. contacting scheduling providers);
(d) document and register your lease (e.g. contacting lawyers, tenancy databases, real estate institutes, etc.);
(e) help you move in and get connected (e.g. contacting tradespeople, connections services, utilities providers, etc.); and
(f) perform other services or activities such as coordinate third parties that require access to the property during the tenancy.

(g) disclose your tenancy information to third parties post tenancy in order to provide rental references, or list defaulting tenants on tenancy databases.

Tenancy Database

Personalised Property Management may utilise any of the following residential tenancy database companies to check the tenancy history of applicants or lodge defaulting tenants. If you wish to contact these organisations, their details are below:

Equifax’s National Tenancy Database

1300 563 826


1902 220 346


1300 734 318


1300 883 916


02 9363 9244


Changes to this Statement

Personalised Property Management may update this Statement. We encourage you to periodically review this Statement to be informed of how we use and protect your information.